PC -VISIT

Desktop sharing via Internet

Imagine that you have a specific user problem which you would like to show on the screen of your customer or supplier!

This is what you can directly put into action.

With visual communication you can show your screen spontaneously via Internet, just as you would be on the spot. You can project your viewdata on the screen of your client and the other way around. Change easily between his and your viewdata and show all your changes. Questions can be explained on the phone and problems can be solved easily from a distance. Consequently, documents can be seen and adapted from different locations. In addition, the phone is used for verbal communication.

Security

Communication trough pcvisit is not only convenient but also secure. The session starts as soon as guest and host have exchanged an eight-digit connection number which is created by a random creator. The connection number is unique to each pcvisit session. For the data transmission, pcvisit uses the conventional Internet protocol which is accepted by every firewall. Symmetrical encryption procedures and a data transmission secured by multi-level security layers ensure a “bug-proof line”. Additionally, pcvisit prevents data from being manipulated by third parties for the whole duration of the connection. In this way, the authenticity of both sides is fully guaranteed. With this high level of security, a pcvisit session becomes as safe as electronic banking.

Your pcvisit benefit

Sales:	Show your products during the telephone call „live“ on the screen of your client– Increase your sales chances on the phone.
Support:	In the support area, look instantaneously on the screen of the calling person – Correct configurations on his computer right away-as if you were on site.
Consulting:	Facilitate your clients their choice from your product range – Provide your clients with high-quality consulting services.
Training:	Transmit training subjects by mouse click on the screen of the training participant – Optimise the quality of your trainings.
Customer projects:	Present your clients ongoing intermediate results of project work via Internet – Reduce project durations and increase the satisfaction of your clients.
Teamwork:	Work on different documents with your worldwide colleagues – Optimise communication and reduce travel costs.
Further areas of application:	Client meetings, marketing discussions, presentations, conference calls, financial analyses, surveys, enquiries, web-shop-consulting…

The range of possible use is almost unlimited. Save time and money with pcvisit and supply your clients with a first-class service.

pcvisit; a program that should be installed on every computer in order to pay regular attention to your worldwide customers and to facilitate communication.

Once you have bought the program you can share the screen forever with no extra cost.

Benefits for you:

High quality online support and maintenance from a distance
Minimised travel expenses
Connection with various participants
Better trainings
More effective team work with customers and colleagues
Data transfer and queries to the other computer via Internet
You determine which application can be seen by your partner

Benefits for your clients:

Guest module free of charge
Easy operation
Minimised travel expenses
Individual / visualised advice
Requires less time for explanations
Ideal hotline supply
More effective coordination

What do you need?

The host merely needs:
The host module
A computer (from Pentium II, 500 Mhz)
A Windows operating system (from Win 98)
A connection to the Internet

What does your client need?

The client merely needs:
The guest module free of charge
A computer (from Pentium II, 500 Mhz)
A Windows operating system (from Win 98)
A connection to the Internet

Test desktop sharing spontaneously via Internet:

The software is available in Englisch and German!

Your personal contactor:
	DURST CAD/CONSULTING GmbH
	Hohenzollernstrasse 2
	D-71088 Holzgerlingen
	Germany
	Phone: 07031-74 72-0
	Fax: 07031-74 72-50
	Email: mail@durst.de
	Website: www.durst.de