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Desktop sharing via Internet
Imagine that you have a specific user problem
which you would like to show on the screen of your customer or supplier!
This is what you can directly put into action.
With visual communication you can show your
screen spontaneously via Internet, just as you would be on the spot. You can
project your viewdata on the screen of your client and the other way around.
Change easily between his and your viewdata and show all your changes.
Questions can be explained on the phone and problems can be solved easily from
a distance. Consequently, documents can be seen and adapted from different
locations. In addition, the phone is used for verbal communication.
Security
Communication trough pcvisit is not only
convenient but also secure. The session
starts as soon as guest and host have exchanged an eight-digit connection
number which is created by a random creator. The connection number is unique to
each pcvisit session. For the data transmission, pcvisit uses the conventional
Internet protocol which is accepted by every firewall. Symmetrical encryption
procedures and a data transmission secured by multi-level security layers
ensure a “bug-proof line”. Additionally, pcvisit prevents data from being
manipulated by third parties for the whole duration of the connection. In this
way, the authenticity of both sides is fully guaranteed. With this high level
of security, a pcvisit session becomes as safe as electronic banking.
Your pcvisit benefit
Sales:
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Show your products during the
telephone call „live“ on the screen of your client– Increase your sales chances on the phone.
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Support:
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In the support area, look
instantaneously on the screen of the calling person – Correct configurations on his computer right away-as if you were on
site.
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Consulting:
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Facilitate your clients their choice
from your product range – Provide your
clients with high-quality consulting services.
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Training:
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Transmit training subjects by mouse
click on the screen of the training participant – Optimise the quality of your trainings.
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Customer projects:
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Present your clients ongoing
intermediate results of project work via Internet – Reduce project durations and increase the satisfaction of your
clients.
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Teamwork:
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Work on different documents with your
worldwide colleagues – Optimise
communication and reduce travel costs.
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Further areas of
application:
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Client
meetings, marketing discussions, presentations, conference calls, financial
analyses, surveys, enquiries, web-shop-consulting…
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The range of possible
use is almost unlimited. Save time and money with pcvisit and supply your
clients with a first-class service.
pcvisit; a program that should be installed on every computer in
order to pay regular attention to your worldwide customers and to facilitate
communication.
Once you have
bought the program you can share the screen forever with no extra cost.
Benefits
for you:
- High
quality online support and maintenance from a distance
- Minimised
travel expenses
- Connection
with various participants
- Better
trainings
- More
effective team work with customers and colleagues
- Data transfer and queries to the other
computer via Internet
- You
determine which application can be seen by your partner
Benefits
for your clients:
- Guest
module free of charge
- Easy
operation
- Minimised
travel expenses
- Individual
/ visualised advice
- Requires
less time for explanations
- Ideal
hotline supply
- More
effective coordination
What
do you need?
The host merely needs:
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- A
computer (from Pentium II, 500 Mhz)
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- A
Windows operating system (from Win 98)
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- A
connection to the Internet
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What
does your client need?
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The client merely needs:
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- The
guest module free of charge
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- A
computer (from Pentium II, 500 Mhz)
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- A
Windows operating system (from Win 98)
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- A
connection to the Internet
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Test
desktop sharing spontaneously via Internet:
The
software is available in Englisch and German!
Your
personal contactor:
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DURST
CAD/CONSULTING GmbH
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Hohenzollernstrasse 2
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D-71088 Holzgerlingen
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Germany
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Phone: 07031-74 72-0
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Fax: 07031-74
72-50
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Email: mail@durst.de
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Website: www.durst.de
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